Privacy Policy

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BarewithNel Waxing Studio Privacy Policy

Effective Date: January 1, 2023

BarewithNel Waxing Studio (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients and website visitors (“you” or “your”). This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website (the “Site”), schedule appointments, and use our services. It also outlines your rights under U.S. privacy laws and the EU General Data Protection Regulation (GDPR). By accessing our Site and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you when you interact with our Site or use our services:

Contact Information: Name, email address, phone number, and postal address.
Payment Information: Credit card details or other payment information necessary for processing transactions.
Appointment Information: Information related to your appointment booking, including service details, preferred date/time, and any specific requests you provide.
Technical Information: IP address, browser type, operating system, and usage data collected via cookies and other tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To schedule and manage your appointments, process payments, and communicate service-related information.
Marketing Communications: To send promotional offers, newsletters, and updates (with your consent). You may opt out of these communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Site Improvements: To analyze how our Site is accessed and used to improve functionality and enhance user experience.
Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, as well as to protect our rights and the rights of our clients.

3. Sharing Your Information

We may share your personal information with third parties only in the following circumstances:

Service Providers: We work with trusted third-party service providers to assist in processing payments, managing email communications, and hosting our Site. These providers have access to your information only to perform services on our behalf and are obligated to keep your information confidential.
Legal Compliance: We may disclose your information to law enforcement, government agencies, or authorized third parties when required by law or to protect our legal rights, property, and the safety of others.
Business Transfers: If BarewithNel Waxing Studio is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any changes to the ownership or use of your information.

4. International Data Transfers

If you are accessing our Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our Site and services, you consent to the transfer of your information to the United States.

For EU residents, we will ensure that any data transfers comply with the GDPR and are subject to appropriate safeguards, such as standard contractual clauses.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction using third-party platforms. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Please note we may utilize third-party platforms to perform this function.

Contact and Appointment Information: Retained for as long as you are an active client and for a reasonable period thereafter to comply with our legal obligations or resolve disputes.
Payment Information: Retained as long as needed for processing and legal compliance. We do not store full credit card details on our servers; this information is securely handled by our payment processor.

7. Your Rights

If you are a resident of the United States or the EU, you have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You may request corrections to inaccurate or incomplete information.
Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
Data Portability: You may request a copy of your information in a structured, commonly used, and machine-readable format.
Objection: You may object to the processing of your personal information for direct marketing purposes or other reasons when the legal basis for processing is our legitimate interest.
Withdraw Consent: If we are processing your personal information based on your consent, you may withdraw your consent at any time.

To exercise these rights, please contact us at info@barewithnel.com. We will respond to your request within 30 days as required by law.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect information about your browsing behavior and improve your experience.

Types of Cookies We Use: Session cookies (temporary cookies that expire when you close your browser) and persistent cookies (remain on your device for a set period or until you delete them).
Purpose of Cookies: To remember your preferences, authenticate users, monitor site performance, and personalize your experience.
Managing Cookies: You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.

9. Children’s Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect or solicit personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our Site, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

BarewithNel Waxing Studio

1727 King Street

Alexandria, VA 22192

info@barewithnel.com

(202) 486-8419

By using our Site and services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms. Thank you for trusting BarewithNel Waxing Studio with your personal information.

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